contact@prolinkdrift.com +63322608518
12th St, Bacolod, 6100 Negros Occidental, Philippines
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Prolinkdrift

Privacy Policy

Your privacy matters to us at Prolinkdrift

Last updated: March 15, 2025

Information We Collect

At Prolinkdrift, we believe in transparent data collection practices. We only gather information that helps us provide better zero-based budgeting education and support to our users in the Philippines.

Personal Information You Provide

When you interact with our platform, you might share:

  • Name, email address, and contact information when registering for courses
  • Demographic information like age range and location for course customization
  • Payment information for course enrollment (processed through secure third-party providers)
  • Educational background and financial goals to personalize your learning experience
  • Communication preferences for newsletters and course updates

Automatically Collected Information

Our website collects certain technical information to improve functionality:

  • IP address and general location data for security and content localization
  • Browser type, device information, and operating system for compatibility
  • Pages visited, time spent, and navigation patterns for user experience improvements
  • Referral sources to understand how users discover our content

Important Note: We never collect sensitive financial data like bank account numbers, credit card details beyond payment processing, or personal financial records through our educational platform.

How We Use Your Information

Your information helps us create a better educational experience. Here's exactly how we use what you share with us:

Information Type Primary Use Retention Period
Contact Information Course communications, support, and updates Until account deletion
Learning Progress Personalized curriculum and progress tracking 3 years after course completion
Payment Data Transaction processing and billing support 7 years for tax compliance
Website Analytics Platform improvements and user experience 2 years maximum

Educational Purposes

We use your information to enhance your zero-based budgeting learning journey by customizing content based on your experience level and goals. This might include suggesting relevant modules or connecting you with appropriate study groups.

Data Sharing and Third Parties

We're selective about who we work with and never sell your personal information. Here are the only circumstances where we might share your data:

Service Providers

  • Payment Processors: Secure handling of course enrollment payments
  • Email Service: Course notifications and educational content delivery
  • Analytics Tools: Website performance and user experience analysis
  • Customer Support: Technical assistance and course guidance

Legal Requirements

We may disclose information when required by Philippine law, including:

  • Compliance with lawful court orders or government requests
  • Protection of our legal rights and property
  • Investigation of fraud or security violations
  • Protection of user safety in emergency situations

Our Commitment: All third-party partners sign data protection agreements and must meet our privacy standards before handling any user information.

Your Privacy Rights

You have significant control over your personal information. Under Philippine data protection laws and our own privacy principles, you can:

Access and Portability

  • Request a complete copy of all personal data we hold about you
  • Download your course progress and learning materials
  • Receive information about how your data has been processed
  • Get details about third parties who have received your information

Correction and Updates

Keep your information accurate by updating your profile anytime. You can also contact us directly to correct any errors in your personal data or course records.

Deletion Rights

You can request deletion of your account and associated data, though we may retain certain information for legal compliance or legitimate business purposes for specified periods.

How to Exercise Your Rights

Contact our privacy team at contact@prolinkdrift.com with your request. We typically respond within 15 business days and will verify your identity before processing any requests.

Security Measures

Protecting your information is fundamental to our operations. We've implemented multiple layers of security to safeguard your data:

Technical Safeguards

  • SSL encryption for all data transmission between your device and our servers
  • Regular security audits and vulnerability assessments
  • Secure database storage with access controls and monitoring
  • Two-factor authentication options for account protection
  • Regular software updates and security patches

Administrative Controls

Our team follows strict protocols including background checks for employees with data access, regular privacy training, and need-to-know access principles. We maintain detailed logs of who accesses what information and when.

Incident Response

In the unlikely event of a data breach, we have procedures to quickly assess the situation, contain any damage, and notify affected users within 72 hours as required by Philippine law.

Data Retention

We don't keep your information forever. Our retention practices balance your privacy with legal requirements and legitimate business needs:

Active Account Data

While your account remains active, we retain your profile information, course progress, and communication preferences to provide ongoing service and support.

Post-Course Completion

  • Course completion records: 5 years for certification purposes
  • Support communications: 2 years for quality assurance
  • Financial transaction records: 7 years per Philippine tax requirements
  • Marketing preferences: Until you unsubscribe or delete your account

Automatic Deletion

We automatically delete account data after 3 years of inactivity, though we'll send reminder emails before taking this action. You can always request earlier deletion by contacting our support team.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and improve our services. Here's what you should know:

Essential Cookies

These cookies are necessary for basic website functionality, including maintaining your login session, remembering your course progress, and ensuring secure data transmission. You cannot disable these cookies without affecting site functionality.

Analytics and Performance

We use analytics cookies to understand how visitors interact with our site, which helps us improve content organization and identify popular courses. This data is anonymized and aggregated.

Cookie Management

You can control cookie settings through your browser preferences. Disabling certain cookies may affect your ability to use some features of our educational platform.

International Data Transfers

As a Philippines-based company, we primarily store and process data within the country. However, some of our service providers may be located internationally:

Transfer Safeguards

  • All international transfers use appropriate safeguards like standard contractual clauses
  • We verify that international partners provide adequate data protection
  • Data is encrypted during transmission and storage regardless of location
  • We maintain records of all international data sharing arrangements

Your Rights Regarding Transfers

You have the right to know when your data is transferred internationally and can request information about the safeguards we use to protect your information during these transfers.

Privacy Questions and Contact

Have questions about our privacy practices or want to exercise your data rights? We're here to help.

Privacy Officer: contact@prolinkdrift.com

Mailing Address: 12th St, Bacolod, 6100 Negros Occidental, Philippines

Phone: +63322608518

Response Time: We typically respond to privacy inquiries within 15 business days

For urgent privacy concerns, please mark your email with "URGENT PRIVACY MATTER" in the subject line.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. When we make significant changes, we'll notify active users via email and post the updated policy on our website.

Policy Updates

The "Last Updated" date at the top of this policy indicates when changes were last made. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Continued Use

By continuing to use our services after policy updates, you acknowledge that you've read and agree to the revised privacy policy. If you disagree with changes, you can delete your account or contact us to discuss your concerns.